Help Center
Answers to common questions about SwissInvoice
Frequently Asked Questions
A Swiss QR-Bill is the standard payment slip in Switzerland, replacing ESR/LSV. It includes a QR code compliant with ISO 20022 that can be scanned by all Swiss banking apps.
For QRR references you need a QR-IBAN. For SCOR references you can use a standard IBAN. Our generator automatically picks the correct reference type based on your IBAN unless you override it.
Yes. Our PDF output and QR data follow the Swiss implementation guidelines (SIX) and ISO 20022 requirements, validated against the swissqrbill library.
We support German (DE), French (FR), Italian (IT) and English (EN) throughout the application, including invoice PDFs and emails.
Yes, you can customize layout options such as fonts, margins, and logo placement. QR-Bill options like currency and page format are also configurable.
From the invoice page, select 'Send by Email'. You can choose the language of the email and PDF. We handle the delivery with proper formatting and tracking.
Yes. Our free plan is perfect for individuals and small use. For unlimited features and priority support, consider upgrading to Pro.
We use encrypted connections and follow Swiss data protection practices. Sensitive data is minimized and never logged.
Yes, an API for automation and batch processing is available for Professional and Enterprise plans.
Yes, you can cancel your subscription at any time from your Profile settings. You'll continue to have access to Pro features until the end of your billing period.
We do not offer refunds. For details, please see our Terms of Service.
You can upgrade at any time (takes effect immediately). We don't support downgrades; you can cancel your current subscription instead.
Use the contact form on the Contact page. We aim to respond within one business day.
You can review the data we collect and store in our Privacy Policy and Cookie Policy.
Use our free online QR‑Bill generator to create ISO 20022‑compliant invoices with QR‑IBAN and export PDF.
QR‑IBAN enables structured QR references (QRR). ISO 20022 defines the Swiss payment standard used by banks.